You can have as many users as you need on your Yapla account. They cannot log in at the same time unless they have their own license. A license allows you to have one user log in to the application at any given time.

In case you would like to have several people logging in at the same time, you need to add a new license :

• 1 license   = 1 person logged in at a time
• 2 licenses = 2 simultaneous connections to Yapla
• 3 licenses = 3 simultaneous connections to Yapla

A user is a person who has access to the administration of the association's account. You can add as many users as you want per license.

Yes, you can upgrade to a higher plan at any time. You will pay the new price over the remaining period of your subscription.

Yes. Our plans are non-binding. You can close your account at any time by going to the configuration of your account and then to the billing page.

Unless you unsubscribe, your subscription will be automatically renewed for the next period.

All the information you have entered on Yapla can be exported to Excel at any time. So you can retrieve it before you leave us. Only the website will not be exportable to another solution.

The Take-off plan is totally free.

For other plans, you can pay by credit card ( Visa, Mastercard, ... ).

Yapla allows you to receive online payments for several products such as memberships, donations and event registrations. Depending on your plan, transaction fees vary.

Take-Off plan (no fees on your transactions)
There are no transaction fees for the take-off version. All transaction fees are paid by Yapla. The tip mode consists of financing the costs of your transactions by offering an optional tip at the last stage of payment. You have the option to deactivate the tip mode at any time and pay a fee of 3.9% + $0.30.

Flight, Orbit and Galaxy plans
Transaction fees of 3.9% + $0.30 are applied for the Flight, Orbit and Galaxy packages. These fees are automatically deducted at the time of the transaction.

Dispute fees
For all packages, a $30 fee is systematically applied for each challenge. A dispute occurs when the credit card owner disputes the payment directly with Visa or Mastercard. Contestation fees are accounted for upon receipt and collected when your money is transferred to your bank account.

You can have as many users as you need on your Yapla account. They cannot log in at the same time unless they have their own license. A license allows you to have one user log in to the application at any given time.

In case you would like to have several people logging in at the same time, you need to add a new license :

• 1 license   = 1 person logged in at a time
• 2 licenses = 2 simultaneous connections to Yapla
• 3 licenses = 3 simultaneous connections to Yapla